Can I choose my own body shop in New York?
Yes. New York gives you the right to pick the shop that repairs your car, even if your insurer suggests one of their own. An insurer can recommend a shop and even offer incentives to use it, but the final call belongs to you. Maestro coordinates repairs across a network of partner collision shops we trust, and helps you pick the best option for the job.
Do I have to use the shop my insurance company recommends?
No. New York law gives you the right to choose your own repair shop. An insurer can suggest one, and sometimes make it sound like the only option, but the decision is yours.
Why does an insurer push a specific shop?
Insurers often have relationships with certain shops that agree to their pricing and process, which can be faster for the insurer. That doesn't make it the best choice for your car.
How do I push back if an insurer steers me toward their shop?
Say clearly that you're choosing your own shop, and ask them to put the claim process in writing. You don't need to argue, just state your choice and move forward.
Who does Maestro use for repairs?
One of a network of partner collision shops we trust and have worked with directly. We match the job to the right shop, coordinate the repair, and stay on it until the car comes back right.
General information, not legal advice.
Talk it through with us
A quick call, no pressure. Coordination and straight advice, not paperwork you sign blind.
Call the maestro · (516) 555-0100